Frequently Asked
Questions

It's a simple three-step process. First, fill out our short form with your property details — it takes under two minutes. Second, our team reviews the information and contacts you within 24 hours with a fair, no-obligation cash offer. Third, if you accept, we handle all the paperwork and you choose the closing date. That's it.

We strive to get an offer to you as quickly as possible. But at the same time, we want to make an offer based on your property's current condition and your situation. Because of that, we typically don't make an offer until we've had a chance to meet with you and view the house — and trust us, it's better this way! That way, we can give you a confident offer based on reality.

Typically, we'll first have a phone conversation with you to see if we will be a good fit for each other. Then, we will set an appointment whenever you're free to meet with you at the house. After that, we'll put an offer together for you. We typically have your offer ready within hours of meeting with you or at least by the following day.

Since we're not buying your house to live in, we can work on your timeline. Need a few months to get moved to your new place? We can handle that! On the flip side, if you need to close very quickly for some reason, you've come to the right place. We have the means to close in 30 days or less if need be.

Absolutely nothing! Instead of having to pander to prospective buyers or deal with endless house showings, you get to relax and wait for closing day. If you're living in the property, you will need to coordinate moving your belongings — but that is all!

On top of that, we will handle all the paperwork and coordination to get to the closing table. We have a great team, including a fantastic title company, that will make the sales process extremely smooth for you.

Absolutely not. Submitting the form and receiving an offer costs you nothing and commits you to nothing. You are completely free to accept, decline, or simply think it over. We will never pressure you.

In most cases, closings can be handled remotely through a title company or attorney. We'll walk you through the exact process for your situation so there are no surprises.

Our offer is based on several factors: the current market value of comparable homes in your area, the condition of your property, estimated repair costs, and local demand. We aim to present an offer that is fair and reflects the real value of your home.

Our offers may be below the top of the retail market, but consider what you're gaining: no agent commissions (typically 5–6%), no repair costs, no closing fees, no months of showings, and no risk of a buyer's financing falling through. When you factor in those savings, our offers are often very competitive.

The primary benefits of a cash offer on your house are convenience and simplicity. Transactions are way more complicated when a lender is involved because they often have special requirements that must be met — not to mention that lenders won't approve a loan on properties that need significant repairs. A cash offer cuts out all of these requirements and gets you what you need: money in your pocket in the shortest time possible.

A cash offer is defined as an offer with no financing contingency. Nearly all traditional offers involving a lender include a contingency based on the buyer's ability to obtain financing — which can greatly affect how the process proceeds and whether the deal closes at all.

We charge zero fees. When we make an offer on your property, the price you see is the price you will get at closing.

Compare that to selling your house on the market: agent fees are typically 6% of the sales price; closing costs can be several thousand dollars if the buyer asks you to pay them; and retail buyers often perform inspections and request a list of repairs which can cost thousands more. You won't have to worry about any of these fees when you work with us — we don't charge agent fees, we don't charge commission fees, and we won't ask you to fix anything. These perks alone can save you tens of thousands of dollars.

Yes. We encourage open, honest conversation. If you have concerns about the offer or want to discuss your property's specific circumstances, we're always happy to talk it through.

No. We buy properties in any condition — damaged roofs, outdated systems, structural issues, hoarding situations, and everything in between. You do not need to fix, clean, or stage anything. Leave what you don't want behind.

We purchase single-family homes, multi-family properties, condos, townhouses, and vacant land. If you're unsure whether your property qualifies, just fill out the form and we'll let you know quickly.

Yes. We have experience purchasing tenant-occupied properties and understand the legal obligations involved. We'll work through the process with you in a way that is compliant and respectful of all parties.

Yes, and time is critical in those situations. If your home is in pre-foreclosure or you've received a notice of default, contact us immediately. We move fast and may be able to help you avoid foreclosure and protect your credit.

Yes. Your personal and property information is never shared with or sold to third parties. We use it solely to evaluate your property and contact you with an offer. Please review our Privacy Policy for full details.

A traditional listing can take 3–6 months and comes with agent fees, repair requests, inspections, appraisals, and the risk that a buyer's financing falls through at the last moment. With Sterling, you get a firm cash offer, a fast closing, zero fees, and complete certainty. It depends on your priorities — if speed, simplicity, and certainty matter to you, we're the right choice.